Eligibility Worker II-Lead Worker

This is an Eligibility Worker II - Lead Worker position for Group 1. Essential functions of this position is to determine eligibility and ongoing benefits which may include working with multiple economic assistance programs. Provide initial and ongoing training, onboarding new employees, answer policy and system questions, coach and consult on complex issues , review work for timeliness and accuracy. This position assesses and analyzes a client's circumstances and financial capabilities to determine initial and continued eligibility of applicants and recipients by interpreting and applying complex state, federal and county policies, process applications and maintain a caseload, establish an electronic case file, perform necessary actions relating to fraud and appeals, attend training sessions and workshops and other duties as assigned by the agency. A high level of verbal and written communication skills are also required. Computer literacy and regular attendance at work is imperative.

Minimum Qualifications

Eligibility Worker II requires one of the following:Completion of the Eligibility Worker two year associate degree program and one year as an Eligibility Worker ICompletion of the Eligibility Worker one year certificate program and two years as an Eligibility Worker ICompletion of 90 semester hours or 135 quarter hours of a bachelor's degree program and two years as an Eligibility Worker IGraduation from high school or GED and three years work experience involving processing of claims, loans, financial eligibility benefits, credit reviews, abstracts, taxes or housing assistance, work experience in the clerical, accounting, bookkeeping, legal, financial, business, teaching, investment/financial planning; computer/data processing field plus two years as an Eligibility Worker IThree years of any combination of education and experience listed above and two years as an Eligibility Worker I

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt

325 HHS Application Procedures

Your resume should include information to demonstrate how you meet the minimum qualifications as posted. If the Department's Human Resource Division is unable to determine that you meet the minimum qualifications, credit will not be given. All application material must be received on or before the closing date by 11:59 pm.Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.For more information about the position or if you need an accommodation, please contact Karen Schultz at klschultz@nd.gov or at 701.857.0701Employing Unit: ND HHS - Ward County Human Service ZoneUnit Phone Number: 701.852.3552TTY Number: ND Relay Service 1-800-366-6888 (text); 1-800-366-6889 (voice)If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact recruiter@nd.gov or (701)328-3290.

Equal Opportunity Employer

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.